Everything you need to collect, display and measure reviews
One platform for the whole journey: invite, collect, manage, display and analyse. Explore the products or jump to a feature highlight.
Collect
Feedback & Reviews
Whether you are laying the foundations of a new feedback strategy or revising an existing one, ReviewMeter has…
Display
Conversion & Trust Tools
The voice of the customer builds trust and drives sales. Display verified reviews everywhere your customers lo…
Analyse
Data & Analytics
Track trends, measure performance, and understand exactly how reviews impact revenue and customer behaviour, w…
Connect
Integrations
Trigger invitations from your store or CRM, push review data into your analytics stack, and keep every team wo…
Feature highlights
Product & Service Reviews
Collect both as standard. Understand the product and the experience of buying it, from one invitation.
Find out moreHannah W.
Delivery came a day early and the packaging was lovely. The candle smells exactly as described.
Product: Fig & Cedar candle
Marcus O.
Great service from the team, quick replies when I asked about sizing. Would buy again.
WhatsApp Collection
Our best-performing channel. Conversational invitations with photo replies, at 11 to 27% response rates.
Find out moreNorthwind Outdoors
via ReviewMeter · WhatsApp
Tag Analytics
AI quantifies how each theme moves your rating and recommends what to fix first.
Find out moreTag impact on rating
AI- Staff friendliness+0.42
- Product quality+0.31
- Value for money+0.12
- Delivery time-0.28
- Packaging-0.09
Recommendation: Delivery time is the largest drag this month. Reviews mention courier delays in the North East.
Product Sentiment Analysis
See what drives ratings for every SKU, spot emerging issues and act before returns rise.
Find out moreProduct performance
- Ridge waterproof jacket4.9
- Trail runner 24.6
- Merino base layer4.7
- Summit 40L pack3.9
AI Advantage Bundle
AI Replies, AI Summaries and Product Sentiment together, so your team answers every customer and knows what to build next.
Find out moreKaren L.
Loved the blanket but the delivery driver left it in the rain. Box was soaked.
Thanks Karen, and sorry about the soggy box. We have raised it with the courier and a replacement blanket is on its way, on us.
Trusted Service Awards
Annual recognition for consistently high service scores, with badges for your site, store and ads.
Find out moreExcellent · 12,404 verified reviews
The full feature list
Available across Essential, Enhanced and Bespoke plans. See the pricing page for a plan-by-plan comparison.
Collect
- Email invitations
- In-mail rating
- SMS invitations
- WhatsApp invitations
- Smart links
- QR codes
- Historic import
- Review reminders
Campaign
- Product reviews
- Service reviews
- Photo & video
- NPS
- Custom questions
- Surveys
- Private campaigns
- A/B testing
Display
- On-page reviews
- Product stars
- Slide out
- Score badges
- Service carousel
- Media gallery
- Checkout trust bar
- Google Seller Ratings
Analyse
- Overview dashboard
- Sentiment analysis
- Tag Analytics
- Product sentiment
- Collection funnel
- Sector benchmarks
- Scheduled reports
- Revenue attribution
Manage
- AI Replies
- Moderation tools
- Multi-location
- User roles
- Review disputes
- Response templates
- Mobile app
- Alerts
Integrate
- Shopify
- Salesforce
- HubSpot
- Klaviyo
- Zendesk
- REST API
- Webhooks
- Zapier
Speak with one of our review experts today
What you can expect next:
- A brief conversation to align goals and priorities.
- See a personalised demonstration of our platform on your own data.
- To speak with a real, local human based in Manchester or London.
ReviewMeter Social
Turn five-star reviews into branded, ready-to-post social content in one click.
Find out more“The best customer service I have had from any online shop. Ever.”
Priya, verified customer