Work is fine. A few snags took a while to get sorted. Overall happy. Might have been unlucky.
Date of experience: 27 August 2026
Reply from Mercer Building Services
Hi Tina, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
PM
Pete Mitchell
2 reviews · GB
Verified
Great communication
Been meaning to write this for a while. the site foreman kept us updated every day with what was happening next. the site foreman kept us updated every day with what was happening next. Highly recommended.
Date of experience: 27 August 2026
Reply from Mercer Building Services
Glad we could help Pete. See you next time.
MH
Mark Harris
1 review · Leicester
Will use again
Site was left tidy every evening. Came back six months later to sort a tiny crack in the plaster without any fuss. No pressure, no upselling, just good honest service. Job done.
Date of experience: 31 August 2026
NA
Nadia
1 review · GB
Verified
Quick and easy
Polite, hard working and turned up every single day. Dealt with building control for us so we did not have to.
Date of experience: 2 September 2026
Reply from Mercer Building Services
Glad we could help Nadia. See you next time.
JE
Jenny
5 reviews · GB
Verified
Would recommend
Brilliant, thank you. Proper old fashioned service.
Date of experience: 29 August 2026
SO
Sophie
1 review · Luton
Verified
Highly recommended
Honest review, nobody asked me to write this. Quote was detailed, no surprises on the final bill of £3,600. Came back six months later to sort a tiny crack in the plaster without any fuss. Very happy.
Date of experience: 31 August 2026
JW
J White
1 review · GB
Verified
Ok in the end
Work is fine. A few snags took a while to get sorted. Overall happy. Update: they did get back to me in the end.
Date of experience: 2 September 2026
Reply from Mercer Building Services
Thanks J. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
LC
L Carter
9 reviews · GB
3 photos
Avoid
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 29 August 2026
Reply from Mercer Building Services
Hi L, thank you for telling us. We have spoken to the team member involved and we apologise.
SA
Sandra
6 reviews · GB
Verified
Painless
Had a garden wall with Mercer Building Services on Wednesday. the owner was friendly and knew exactly what they were doing. Parking was easy too
Date of experience: 2 September 2026
CP
Connor P
1 review · GB
Verified
Great communication
Quality of the brickwork is superb, neighbours keep asking who did it. They rang the next day to check everything was ok. Dealt with building control for us so we did not have to.
Date of experience: 28 August 2026
EL
Ellie
1 review · GB
Verified
Job done
Good comms, quick, sorted. Thanks!
Date of experience: 27 August 2026
LE
Lee
1 review · GB
Verified 2 photos
Disappointed
Promised a refund of £18,900 weeks ago. Every time I chase its another five working days.
Date of experience: 28 August 2026
BH
Barry Harris
4 reviews · GB
Verified
Could be better
Service was fine, price was a bit higher than expected at £1,700. Might have been unlucky.
Date of experience: 28 August 2026
Reply from Mercer Building Services
Thanks Barry. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
SJ
Shannon Jones
2 reviews · GB
Great service
Right, so I needed a porch. Dealt with building control for us so we did not have to.
Date of experience: 27 August 2026
SP
Sam Patel
10 reviews · GB
Verified
Nearly perfect
Work is fine. A few snags took a while to get sorted. Overall happy. Price was fair which is why I didnt make more of a fuss.
Date of experience: 31 August 2026
MA
Matt
1 review · GB
Verified
Highly recommended
Lovely service, will be back!
Date of experience: 1 September 2026
TE
Terry
1 review · Derby
Verified
Decent
Work is fine. A few snags took a while to get sorted. Overall happy. Would probably still use them again though.
Date of experience: 28 August 2026
AA
Aaron
2 reviews · Nottingham
Verified
Excellent
First time using Mercer Building Services, found them on google. the project manager kept us updated every day with what was happening next. Polite, hard working and turned up every single day. Told everyone at work about them.
Date of experience: 1 September 2026
DW
D Williams
5 reviews · GB
Verified
Brilliant service
Second time using Mercer Building Services, first was a couple of years ago. Site was left tidy every evening. Quote was detailed, no surprises on the final bill of £2,150. Really impressed.
Date of experience: 24 August 2026
JA
Jamie
1 review · GB
Verified
Excellent service again
Dealt with building control for us so we did not have to. Went above and beyond really.